The Shafer Way

Too often modern companies define themselves by core values that serve as little more than nice words in a brochure.

At Shafer Heating and Cooling, our values are more than just a tagline, they are a call-to-action informing every aspect of what we do.

We refer to our guiding principles as “The Shafer Way” and take pride in living up to that name every day as we strive for excellence by providing the highest quality service experience possible. The Shafer Way is about honoring our commitments, not only within the company but out into the community at large—a family legacy of integrity, growth, and value, since 1972.

handshake between architect and contractor

Lead With Integrity

We refuse to capitulate in the face of a modern era that sees integrity and ethical principles as archaic. Our commitment is unwavering: “Lead with integrity first,” no matter what shape or form it takes. Old-fashioned ideals may not be popular among everyone today; but at Shafer? Our word is still our bond – honorable and dependable as ever.

Cultivate Growth

Whether you’re an employee, a prospective client, or long-standing partner, it is our mission to facilitate and enhance both personal and professional development. To us, growth means more than expansion, it means taking daily stock of where we’ve been, where we’re going, and how we can do better tomorrow than we did today.

Beautiful sunset view in cedar forest in front of sayan mountain

Build Value

Value, more than almost any other principle, defines the Shafer brand. We know that each client has their own personal way of defining value, some folks care most about affordability, while others prioritize convenience or comfort. Rest assured, no matter what value means to you and your family, Shafer is committed to delivering the same level of rigorous quality and masterful craftsmanship that your unique project deserves.

Client Reviews

      EXCELLENT  
   Based on 349 reviews 
    
 
 
 
   
 
 
       Posted on Google  
   
   Jacob Thompson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Steven was professional and informative! Provided great customer service!
  
 
      Posted on Google  
   
   Gary Schnittgrund 
 
 
 
 Trustindex verifies that the original source of the review is Google. Excellent service. on time let us know what he was doing every step of the way. I appreciated that.
  
 
      Posted on Google  
   
   michael judkins 
 
 
 
 Trustindex verifies that the original source of the review is Google. Steven was quick and efficient. Very knowledgeable and informative. Had our ac up and running again in about an hour
  
 
      Posted on Google  
   
   Debbie Weitz 
 
 
 
 Trustindex verifies that the original source of the review is Google. Awesome customer service!!   Thank you Steven!!!
  
 
      Posted on Google  
   
   Tracy Allen 
 
 
 
 Trustindex verifies that the original source of the review is Google. Fantastic company very thorough and professional, always finishes job on time
  
 
      Posted on Google  
   
   L Simpson 
 
 
 
 Trustindex verifies that the original source of the review is Google. Weve been through a few hvac techs with our system.  We've settled on Shafer after Stephen came in and fixed everything.  Great guy, really knows his stuff. Super easy to work with. *Edit, after a couple of years.... Still with Shaffer!  And Steven is still our guy!  No employee turnover at Shaffer. That says a lot about the company.
  
 
      Posted on Google  
   
   Terri Haley 
 
 
 
 Trustindex verifies that the original source of the review is Google. I had been told the blower was out on my gas fireplace. Steven came out and checked everything. It took him seconds to prove the blower was working properly. Then he found that only the batteries in the receiver for the hand controller unit needed to be replaced. Safe to say I’m thrilled I’m not stuck with the expense of a new blower. Thanks, Steven!!!
  
 
      Posted on Google  
   
   Robert Kriedeman 
 
 
 
 Trustindex verifies that the original source of the review is Google. Grant was very professional and very efficient doing the job. He answered all of my questions and inquiries. I will be having some additional work done and have requested him to be the technician for the job. Also, the office staff has also been professional, yet friendly in my interactions with them.
  
 
  
  
 
     Verified by Trustindex  Trustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more

Shafer Heating and Cooling

283 W Dakota Ave
Hayden, Idaho 83835

info@shaferheating.com

Phone: (208) 772-2815
Fax: (208) 772-4688

Hours of Operation

Monday-Thursday: 7AM-5PM
Friday: 7AM-4PM
Saturday-Sunday: By Appointment Only

Contact Us

Emergency Service Available

We strive to be in constant communication with our customers until the job is done. If you have questions or special requests, just drop us a line. To get a free quote, or for emergency service, please contact us at your convenience. We look forward to serving you!