Shafer Heating & Cooling, Inc.

Shafer Heating and Cooling logo
(208) 772-2815

Shafer Heating and Cooling

Not just another HVAC contractor

Too often modern companies define themselves by core values that serve as little more than nice words in a brochure. At Shafer Heating and Cooling, our values are more than just a tagline, they are a call-to-action informing every aspect of what we do. We refer to our guiding principles as “The Shafer Way” and take pride in living up to that name every day as we strive for excellence by providing the highest quality service experience possible. The Shafer Way is about honoring our commitments, not only within the company but out into the community at large—a family legacy of integrity, growth, and value, since 1972.

"The Shafer Way"

Lead With Integrity

We refuse to capitulate in the face of a modern era that sees integrity and ethical principles as archaic. Our commitment is unwavering: “Lead with integrity first,” no matter what shape or form it takes. Old-fashioned ideals may not be popular among everyone today; but at Shafer? Our word is still our bond – honorable and dependable as ever.

Cultivate Growth

Whether you’re an employee, a prospective client, or long-standing partner, it is our mission to facilitate and enhance both personal and professional development. To us, growth means more than expansion, it means taking daily stock of where we’ve been, where we’re going, and how we can do better tomorrow than we did today. 

Build Value

Value, more than almost any other principle, defines the Shafer brand. We know that each client has their own personal way of defining value, some folks care most about affordability, while others prioritize convenience or comfort. Rest assured, no matter what value means to you and your family, Shafer is committed to delivering the same level of rigorous quality and masterful craftsmanship that your unique project deserves.

Client Reviews

We take a lot of pride in the work we do, and we are tremendously grateful to you for taking an interest. If you believe Shafer’s values align with your own, and you’re considering an HVAC upgrade, please take a moment and see what our clients have to say about their experience with Shafer. 

Shafer Heating and Cooling

5/5

4.8 overall rating with 100+ reviews

    Excellent customer service. Tech arrived on time, and the service was great. Very straightforward.

    Nick Granier Avatar Nick Granier
    January 10, 2023

    Great, efficient service! I asked to be added to their schedule for future gas heater service.

    Paul Chesney Avatar Paul Chesney
    January 3, 2023

    Quote the first day, installed the day after, showed up early, finished including clean up, polite and knowledgeable service techs.

    Steve Copp Avatar Steve Copp
    December 27, 2022

    We had a very nice/polite technician who came to do maintenance on our furnace that was not working quite properly. He explained everything he planned to do and that he did do. Then after he had it working again he explained the problem and what options we had to keep the inevitable problem from happening again soon. Parts are ordered and due to be installed soon. This was not the first time I called this business and I will definitely call them again when we have a problem or need newer equipment.

    Vicki Howerton Avatar Vicki Howerton
    December 17, 2022

    Randy has been our support person for years and Shaffer has been a great firm to deal with for sure. That said, they missed our service call this year and Randy no longer works for Shaffer. That is a real loss for Shaffer Heating and AC.

    Philip Bishop Avatar Philip Bishop
    December 17, 2022

    Shafer Heating did a great job fixing my furnace I would highly recommend them to anyone! Grant the service tech was very kind and professional. Thank you Shafer Heating and Cooling!!

    Furniture Depot Avatar Furniture Depot
    December 17, 2022

    Extremely helpful and professional. I will continue to use them in all my HVAC/gas line needs.

    Lewis Purcell Avatar Lewis Purcell
    November 17, 2022

    Shafer Heating and Cooling communicated well throughout the process. They were timely in the install of a gas line to connect our generator. The cost of the work was very competitive with other bids received. I will use this company again.

    Bob Shamberg Avatar Bob Shamberg
    October 17, 2022

    Following several repairs in 2021, we opted for replacement of our aging heat pump, and ordered this in November. Thank goodness we had no problems until the system arrived and was replaced in June 2022. Just in time for summer temps! The team came out as scheduled, and installation was done in a day. Since they were out, we arranged for seasonal maintenance. More recently, the steam humidifier was connected to the water filter, and our system is now prepared to handle the colder temps ahead. All is well, thanks to Shafter's! MILDA

    Milda Simaitis Avatar Milda Simaitis
    October 17, 2022

    We use Shafer's for all our gas needs, when we install Generators. They are awesome to work with. Mike/ Grotberg Electric

    Mike Koch Avatar Mike Koch
    October 17, 2022

    The first appointment they failed to show up for but showed up promptly at the second appointment. They did excellent work. However, the worker was a little careless and scratched the top of my heat exchanger by setting supplies and tools there. Nice folks to work with.

    Jon Richards Avatar Jon Richards
    October 17, 2022

    Couldn't even call us back after leaving multiple messages. I am from the desert and understand how busy HVAC companies get during high heat periods, but they could have at least called us back.

    nicole lc Avatar nicole lc
    September 17, 2022

    This used to be a really solid company, but they have followed suit with so many others that have too much business. This company has managed to bill me thousands of $$$ on one Air conditioning system over the last 3 years. The latest is $2,000.00 in repairs on a brand new system, including “repairs” on a bad solder joint from their own installer. Their concession? Selling me refrigerant at their cost…BFD.

    Karen Ray Avatar Karen Ray
    August 17, 2022

    Steven provided excellent service and answered all of my many questions.

    Marianne Slade Avatar Marianne Slade
    August 17, 2022

    Professional and polite.

    Liz Salisbury Avatar Liz Salisbury
    August 17, 2022
John Hoffman
John Hoffman
September 10, 2021
recommends
Highly recommend the SHAFER family for your comfort needs. They are WONDERFUL.
Rachel Reed
Rachel Reed
August 21, 2021
recommends
We had a unit installed a few weeks ago. Johnny and Robert did our install. Over the years we have had all sorts of service people come to the house. As most people do. And I can honestly say without a doubt that Johnny and Robert were the most impressive team I have ever had in my home. They were WONDERFUL. T hey are nothing short of spectacular! It has for sure made having people in our home easier and no stress whatsoever. Which for me is saying something, I’m usually extremely anxious to have added people to our already hectic house. I’m incredibly awed by their professionalism and respectfulness. And will request the two of them for any of our future heating and cooling needs.
Joyce Rumsey
Joyce Rumsey
December 10, 2020
recommends
Randy was very polite and did a great job!
Judy Mayotte
Judy Mayotte
September 28, 2020
recommends
I feel they are honest and trustworthy plus dependable and fair.
Denise Buettner
Denise Buettner
August 5, 2020
recommends
I always request Randy as he’s helped me for years and I trust him
William Felton
William Felton
April 2, 2020
recommends
had them fix our furnace, prompt,courteous,and fair.
Doug Graham
Doug Graham
March 15, 2020
recommends
They went above and beyond to fix my girlfriend's HVAC system when she had a major malfunction in her heat pump. Chuck and Randy did a fantastic job to help Toni Reasor get much-needed repairs done properly. They have earned her business.
Gretta Shay
Gretta Shay
June 20, 2019
recommends
Not only were the personnel at Shafer's professional, they were truly very nice folks. What a joy to have someone working in my hope who are so caring about meeting my needs.. Great service!
Jan Bontrager
Jan Bontrager
June 2, 2019
recommends
their customer service is awesome and their work is too. they took care of my air conditioning problem promptly.
Jessica Byers
Jessica Byers
May 24, 2019
recommends
We appreciate what service we have had done. Thank you!